Our Care Team

Our Care Team

Meet the trained, screened, and multilingual staff behind Cottage Home Care — dedicated to compassionate in-home support for families nationwide.

Navin Shivpal seated in an office

Navin Shivpal

Chief Executive Officer (CEO)

Meet Our Team

The Talented People Behind the Success of the Organization

Departments
19
Department Members
140
Total Members
140

Intake

14 members

Intake Members

The intake department guides families from first contact through eligibility review, onboarding steps, and start-of-care coordination.

View 14 Members

Multi-State

3 members

Multi-State Members

The multi-state team coordinates operations, nursing, and HR support across Cottage Home Care locations outside New York.

View 3 Members

Multi-State Intake

2 members

Multi-State Intake Members

You do not know which office to call. Our intake team takes your home care referral and gets care started wherever you actually live, at no cost to you.

View 2 Members

Multi-State Billing & Payroll

2 members

Multi-State Billing & Payroll Members

Meet the Cottage Home Care team behind multi-state billing and payroll, the people keeping caregiver pay and Medicaid claims accurate across all 6 states.

View 2 Members

HR

16 members

HR Members

The HR team oversees recruiting, onboarding, employee support, and people operations across the organization.

View 16 Members

PCA

20 members

PCA Members

The PCA department supports daily personal care operations, staffing coordination, and responsive communication with clients and families.

View 20 Members

HHA

9 members

HHA Members

The HHA team leads aide coordination, schedule planning, caregiver guidance, and service quality across home health assignments.

View 9 Members

Billing & Payroll

5 members

Billing & Payroll Members

The billing department manages claims workflows, invoices, reimbursement tracking, and financial processing.

View 5 Members

Pre-Billing

3 members

Pre-Billing Members

The pre-billing team prepares documentation and authorization workflows before claims move into billing.

View 3 Members

Nursing

7 members

Nursing Members

The nursing department coordinates clinical oversight, care plan follow-through, and communication between field staff and leadership.

View 7 Members

QA & Business Development

9 members

Quality Assurance Members & Business Development

The business development and quality assurance team drives growth, partnerships, and service quality across Cottage Home Care.

View 9 Members

Software and AI Automation

6 members

Software and AI Automation Members

The Software and AI Automation team builds and maintains Cottage Home Care platforms, automation, and internal technology.

View 6 Members

Managerial Executive

2 members

Managerial Executive Members

The Managerial Executive team supports senior leadership operations, cross-department coordination, and executive workflow management.

View 2 Members

Executive Assistant

4 members

Executive Assistant Members

Executive support members help leadership stay organized through scheduling, communications, follow-ups, and cross-team coordination.

View 4 Members

Administration Associate

4 members

Administration Associate Members

Administration associates support authorizations, security, and internal administrative operations.

View 4 Members

Digital Marketing

7 members

Digital Marketing Members

The digital marketing team supports campaign planning, online growth, content promotion, and brand visibility initiatives.

View 7 Members

Front-Desk

8 members

Front-Desk Members

Receptionist coordinators manage incoming communication, front-desk workflow, and first-response support for clients and partners.

View 8 Members

IT

2 members

IT Members

The IT team provides technical support, systems maintenance, and day-to-day technology operations.

View 2 Members