Meet our Team
The Talented People Behind the Success of the Organization
Meet the Dedicated Team Behind Cottage Home Care Services
At Cottage Home Care Services, we believe that compassionate, professional, and reliable care starts with an exceptional team. Our dedicated staff members are the heart of our organization, working tirelessly to ensure every client and family receives the highest quality of home care services. From coordinators and nurses to administrative associates and intake specialists, every team member plays a crucial role in supporting our mission to provide individualized, respectful, and compassionate care across New York City, Nassau, Suffolk County, Westchester, and Albany.
Our Commitment to Excellence
Our team is composed of highly trained professionals who bring expertise, passion, and a deep understanding of home health care needs. We take pride in our diverse workforce, which allows us to serve families from a variety of cultural and linguistic backgrounds. Every member of Cottage Home Care Services is committed to maintaining the highest standards of quality, ensuring that every client feels valued, respected, and well cared for at all times.
Who We Are
- Home Health Aide (HHA) Coordinators: Our coordinators manage caregiver schedules, ensuring timely and appropriate care for every client.
- CDPAP Coordinators: Supporting clients who choose their caregivers, our team ensures smooth enrollment and ongoing assistance for those using the Consumer Directed Personal Assistance Program (CDPAP).
- Intake Specialists: Helping new clients begin their journey with Cottage Home Care Services, our intake team ensures a seamless onboarding experience.
- Administrative Associates: Providing essential behind-the-scenes support, from file management to payroll and communications, ensuring the agency runs smoothly.
- RN Assistants: Collaborating with registered nurses, our RN assistants help maintain high clinical standards through regular follow-ups and support activities.
- Billing Coordinators: Our billing experts work closely with insurance companies and families to ensure accurate and timely processing of all financial matters.
- Training and Development Team: Responsible for educating future HHAs and caregivers through our partner schools, empowering individuals with the skills and knowledge needed for a rewarding career in home health care.
Why Our Team Stands Out
- Experience: Our team brings decades of combined experience across healthcare, administration, and home care coordination.
- Diversity: We proudly serve families from Bengali, Spanish, Punjabi, Guyanese, Jamaican, and Gujarati backgrounds, offering services in multiple languages to better connect with our communities.
- Compassionate Approach: Every interaction with our clients is based on kindness, empathy, and a genuine desire to improve their quality of life.
- Continuous Improvement: Through regular training and feedback, our team continually upgrades their skills to better serve our clients and families.
Building Relationships That Matter
At Cottage Home Care Services, we value strong relationships. Our clients are more than just cases—they are members of our extended family. We believe in open communication, transparency, and providing personalized care plans that fit the unique needs of each individual. Our team members are always ready to listen, adapt, and respond to any changing needs, ensuring peace of mind for both clients and their loved ones.
Join Our Family
We are proud of the incredible individuals who make Cottage Home Care Services a trusted choice for home care across New York. If you are passionate about making a difference and committed to excellence, consider joining our growing team. Together, we can continue building a future where every client receives the compassionate, high-quality care they deserve.