PRIVACY POLICY

Last updated October 22, 2024

This Privacy Notice for Cottage Home Care Services, Inc("we", "us", or"our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at cottagehomecare.com or any website of ours that links to this Privacy Notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

SMS Consent

By providing your phone number and checking the box to receive SMS messages, you are agreeing to receive informational or promotional text messages from Cottage Home Care Services. You can opt-out of receiving SMS messages at any time by replying "STOP" to any SMS message. Standard messaging rates may apply.

We take your privacy seriously, the privacy policy must state that phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstances.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details by visiting the table of contents below.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
  • Do we process sensitive information? We do not process any sensitive information.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, and for security and fraud prevention. Learn more about how we process your information.
  • How do we keep your information safe? We have technical and organizational measures in place to protect your personal data. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that unauthorized third parties will not be able to access your information.
  • Your privacy rights: Depending on your location, you may have certain privacy rights regarding your personal information.
  • How can you exercise your rights? You can exercise your rights by contacting us directly. We will consider and act upon any request in accordance with applicable data protection laws.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when registering on our services or expressing an interest in obtaining information about us or our services.

  • Names
  • Phone numbers
  • Email addresses
  • Contact preferences

2. How Do We Process Your Information?

We process your personal information to provide, improve, and administer our services, communicate with you, and to comply with legal obligations.

  • To facilitate account creation and authentication
  • To request feedback
  • To send marketing and promotional communications (only with your consent)