Help Desk

Help Desk at Cottage Home Care Services

At Cottage Home Care Services, we understand the importance of providing easy and reliable access to essential employee resources. Our Help Desk is designed to support our caregivers, staff, and employees by offering quick links to important tools and information. Whether you need to clock in and out, view your pay stub, or check your paid time off (PTO) balance, the Cottage Home Care Help Desk is here to assist you anytime, anywhere.

We are committed to ensuring that our team has the support they need to manage their work efficiently and focus on what matters most—delivering compassionate, high-quality care to our clients across New York City, Nassau, Suffolk County, Westchester, and Albany.

What You Can Access Through the Cottage Home Care Help Desk

• EVV Clock In/Out: Easily clock in and out through our Electronic Visit Verification (EVV) system to ensure your work hours are accurately recorded. Access clear instructions to streamline your daily check-in and check-out process.
• View PTO Balance: Stay updated on your paid time off (PTO) hours by logging into our system. Track your vacation time, sick leave, and personal days conveniently through a secure online platform.
• View Your Pay Stub: Instantly access your latest pay stubs and payment history. Manage your earnings information with ease and ensure you have accurate records for your financial planning.

Why Use the Cottage Home Care Help Desk?

• 24/7 Accessibility: Access important information and resources anytime, from any device, whether you are at home or on the go.
• User-Friendly Interface: Our online portal is simple, fast, and secure, designed to make navigating your work-related information easy and hassle-free.
• Efficient Time Management: Quickly check your schedules, PTO balances, and pay information without the need for long wait times or paperwork.
• Employee Support: Our Help Desk is part of our broader commitment to supporting our employees needs, ensuring that your questions and concerns are addressed promptly.

How to Get Started

Using the Cottage Home Care Help Desk is simple. Visit the Help Desk page, and click on the appropriate link depending on the task you need to complete. For clocking in and out, following the EVV instructions will guide you through the process. To view your PTO or pay stubs, you can log in securely to the system and access your information with just a few clicks.

If you encounter any issues or need additional support, our team is always ready to assist you. You can reach out by calling 516-367-2266 or emailing info@cottagehomecare.com for help.

Stay Connected with Cottage Home Care Services

We encourage all our team members to stay connected with us through our social media platforms. Follow us on Facebook, Instagram, X (formerly Twitter), TikTok, and YouTube to stay updated on news, announcements, and community events.

At Cottage Home Care Services, we are proud of our amazing staff and are committed to making your experience as smooth, efficient, and rewarding as possible. The Help Desk is just one of the many ways we show our appreciation and support for everything you do.